Frequently asked questions
Questions and answers
1. What is Terra Service?
Terra Service is a mobile app employees or customers use to record events, faults, product defects, problems and completed work. The information reaches the office in real time, where the situation can be assessed and work planned.
2. Which phones does the app work on?
The app runs in the browser and works on Android and iOS phones. All you need is a phone and an internet connection.
3. Does it take long to get started?
No. Launching the app is simple and fast, and most actions take a single tap. You can see what it looks like on the Easy to use page.
4. What does an employee see after logging in to the app?
Employees log in under their own name and see only the sites and work assigned to them.
5. Which systems does Terra Service work with?
Currently, Terra Service is the Terra Project mobile app for construction and project companies. For production and equipment maintenance there is the Terra CMMS mobile app, and for transport Terra Logistics service management.
6. How does a recorded event reach the office?
The employee enters the event type, location and response urgency and adds a photo, and the event goes straight to the office system. There you can see who it is assigned to, when the responsible employee will arrive and when the work was done.
7. How much does Terra Service cost?
The price depends on your needs: the number of users, the integrations needed and other requirements. You will find more on the pricing page, and you can get a free consultation by contacting us.
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